Update: Due to the recent situations, we're experiencing a high volume of orders.
Our current ship estimate is around 5-15 business days for new orders. Some items may ship faster if indicated so on the product page.
We're working hard to fulfill the orders. Please route all inquiries to email@example.com We will do our best to answer as quickly as possible and address any question or concerns.
We understand how important some of these products are to our customers. Thank you for understanding with this new ship window. We're working to improve our performance day by day. We hope to resume our normal schedule soon.
Once you place an order, it will be hard for us to cancel as we are sending the orders to queue as soon as possible in our warehouses. Please check before placing the order, check the address, and ask any questions before the order. We appreciate your consideration!
Thank you so much and please stay safe!
We are not accepting bulk orders from businesses in order to serve more customers. Please refrain from ordering more than 10 quantities of each item. Some items may have maximum order limit.
Thank you so much! Our best wishes to everyone through this difficult time.
We provide FREE shipping within the contiguous United States for orders over $48. (PO Box address is an exception)
For orders under $48, we charge based on the weight of the order:
- Under 1 lb: $4.99
- 1-3.99 lb: $7.99
- 4 lb - 9.99 lb : $11.99
- 10 lb - 19.99 lb: $15.99
- 20 lb - 29.99 lb: $19.99
- 30 lb - 40 lb: $29.99
Important: Due to recent restrictions in shipping and damage in transition incidents, we do not provide free shipping 30 lb or over per order anymore. Thank you for understanding! For all other rates, you will see the rate in the checkout.
We currently do not ship orders over 40 lbs.
Delivery, once shipped, typically takes 2-5 business days (Monday-Friday, excluding holidays) from the date your order ships. During the holiday season, please order early, at least a week or 5 business days to ensure there is no delay.
We use USPS or UPS based on the weight of your package, to keep the shipping costs low while ensuring you will get your package as soon as possible!
PO Box addresses: the shipping will be calculated during checkout:
Express Shipping: unfortunately, we do not have Express Shipping available at this time.
More international shipping may be available in the future. In the meanwhile, please contact us if you're interested in ordering (including products you're interested in and which country you're in) -- we may have an option for you.
Not happy with your order? Please contact us within 30 days of receipt and we'll make it right!